At the start of the project we spend time understanding your business and defining your objectives and goals.

We ask alot of questions that cover a wide range of topics such as the business case for the project, audience, style and design preferences and your success metrics.

From this research we put together the scope document that all stakeholders agree and commit to.


We like to start this process with a blank sheet. We listen to your ideas and do considerable research before we put together a concept of how your site may look. This method allows us to make modifications to the design quickly.

We're aware that design is subjective so constructive feedback and client involvement is essential to acheive great results.


Once the concept is approved we have everything we need to get a basic working copy of your site up for review.

When ready for review we setup a staging site where clients can review, test and provide feedback.

Testing & Content

With the website now available for review on the staging site we can test the website functions, migrate content and train clients on how to use the system.

At this point we collaborate closely and refine the system to satisfy all requirements. We will run through our checks to make sure the website works as origionally scoped.


Once approved we deploy the website to the production server and check everything is working as expected.

We ensure the website statistics are running.

Finally we schedule a review meeting to check how things are going and discuss any secondary phases of work.


Once launched we move into a support role where we offer a warranty period for any unforseen issues which are covered as part of origional development.

Moving forward we offer varying levels of support, from periodic individual updates to agreed monthly support contracts as well as emergency cover if required.

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